{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Solution Architect","description":"Location: Remote
\nFunction: Pre-Sales / Solutions Engineering
\nEmployment Type: Full-Time
\nReporting to: COO\n

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About the Opportunity

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\nEngage ID is supporting a high-growth AI-powered identity verification company operating at the forefront of digital identity, fraud prevention, and regulatory compliance across MENA, GCC, and select international markets.
\nOur client's platform is trusted by regulated financial institutions — including banks, fintechs, payment institutions, exchanges, and brokers — to deliver secure, compliant, and frictionless digital onboarding at scale. Their technology sits at the intersection of document verification, biometrics, AML screening, and compliance orchestration, operating in environments where regulatory precision and customer experience must land simultaneously.
\nAs the business continues to scale, they are looking to appoint a senior Pre-Sales Solutions Engineer to own the full technical sales motion and lay the foundations for a growing pre-sales function.\n\n

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Role Overview

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\nThis role is built for a technically fluent, commercially sharp solutions professional who thrives at the intersection of enterprise sales and complex integration environments. You will be the sole technical voice throughout the sales cycle — from first discovery through to signed contract and clean implementation handoff.
\nYou will work closely with Account Executives, Product, Engineering, and senior leadership, with direct day-to-day exposure to the COO and CPTO. As the company grows, this seat evolves into a function leadership role, giving the right candidate a rare opportunity to build and shape pre-sales from the ground up.\n\n

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Key Responsibilities

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\nTechnical Discovery & Solution Design\n\n

Lead structured discovery sessions with prospect compliance, fraud, risk, IT, and product teams to uncover real requirements, regulatory drivers, KPIs, and integration constraints.
Translate customer challenges into clearly defined solution designs spanning document verification, biometrics, liveness detection, AML screening, and orchestration.
Define the proposed end-to-end customer journey, including SDK and API integration approach, hosting model, data residency, manual review handoff, and reporting architecture.
Produce solution architecture diagrams, sequence flows, and integration specifications that a customer's engineering team can take directly to their architects.

\nDemos, Workshops & Proofs of Concept\n\n

Deliver tailored, audience-specific demos for compliance officers, fraud heads, CTOs, digital onboarding owners, and business sponsors.
Run technical workshops and architecture deep-dives with customer engineering teams.
Scope, plan, and execute Proofs of Concept with clearly defined success criteria agreed upfront — and protect those criteria to ensure pilots convert to commercial deals rather than drifting into free consulting.

\nRFPs, RFIs & Tender Responses\n\n

Take full ownership of the technical content across RFPs, RFIs, security questionnaires, vendor due diligence packs, and regulator-facing submissions.
Build and maintain a reusable answer library covering security, data protection, model performance, regulatory alignment (UAE PDPL, GDPR, central bank circulars, FATF), uptime, SLAs, and architecture.
Coordinate cross-functional input from Engineering, Product, Security, Operations, and Legal — and review every submission for technical accuracy, commercial exposure, and delivery feasibility.

\nHandoff & Customer Advocacy\n\n

Serve as the single technical point of contact for the customer throughout the entire sales cycle.
Execute formal handoffs to Implementation, Customer Success, and Account Management at contract signature, with fully documented solution design, agreed scope, configuration assumptions, and known risks.
Maintain engagement through the early implementation phase to protect deal commitments and prevent scope drift.

\nStandardisation & Scope Discipline\n\n

Codify repeatable solution patterns into reusable reference architectures, demo environments, integration templates, and answer libraries.
Proactively flag any customer requirement calling for bespoke development, custom workflows, or non-standard hosting before it becomes a commercial liability.
Maintain a clear, living view of what the platform delivers out of the box — and hold the commercial team to selling within that envelope.

\nMarket Intelligence & Sales Enablement\n\n

Track competitor positioning, pricing patterns, and product developments across the identity and RegTech landscape.
Develop and refresh enablement materials for Account Executives and partners: battlecards, technical FAQs, objection handling guides, and integration walkthroughs.
Train sales colleagues on technical talk-tracks to enable deeper qualification before specialist resource is engaged.

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Candidate Profile

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5+ years in B2B SaaS pre-sales, solutions engineering, sales engineering, or technical consulting — with at least 2–3 years operating at senior level.
Proven track record selling into regulated financial institutions: banks, fintechs, payment institutions, exchanges, insurance, or telco-fintech.
Hands-on experience across one or more of: identity verification, KYC/KYB, AML screening, biometrics, fraud prevention, digital onboarding, or eKYC platforms.
Working knowledge of AML/CFT frameworks (FATF, regional central bank guidance, UAE goAML or equivalents), data protection regulations (GDPR, UAE PDPL), and audit-trail requirements.
Demonstrated end-to-end ownership of complex enterprise RFPs and tenders.
Solid technical grounding in REST APIs, mobile and web SDKs, webhooks, OAuth/JWT, and common integration patterns into core banking, onboarding orchestration, and CRM systems.
Working knowledge of cloud architecture on at least one major platform (GCP, AWS, or Azure), including data residency, regional deployment, and security posture.
Exceptional written and verbal communication — equally comfortable briefing a CTO and a Chief Compliance Officer in the same room, and adjusting technical depth on the fly.
Confident, credible presence on camera and in live customer environments.

\nNice to Have\n\n

Arabic language proficiency at business level.
Prior experience at an identity verification, RegTech, AML, or digital onboarding vendor.
Technical degree (Computer Science, Engineering, or Information Systems) with commercial exposure.
Experience on vendor-led implementations alongside global SIs.
Familiarity with AI/ML model evaluation: false accept/reject rates, model drift, dataset bias, and explainability.
A track record of building reusable pre-sales assets — demo environments, RFP libraries, reference architectures — that scale a function.

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Why This Opportunity?

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Join a platform processing millions of live verifications annually for regulated banks, brokers, and fintechs across MENA, GCC, Europe, and Asia.
Work directly alongside a founder team with deep technical and commercial expertise in identity, banking, and AI.
A flat operating structure with direct access to the COO, CPTO, and CEO — and the autonomy to shape how pre-sales works at a scaling company.
A genuine path to function leadership as the pre-sales team grows around you.
Remote-first culture with flexible working, real ownership, and a market that is expanding rapidly.

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About Engage ID

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\nEngage ID is a specialist recruitment partner focused on the digital identity, cybersecurity, AI, and energy sectors across MEA. We connect high-growth organisations with the talent building the secure digital infrastructure of the future.
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\nAll applications are handled in strict confidence.
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